Summit US Case Studies Impartner Case Study

Channel Scale Secrets: What the Fastest Growing Companies Know About PRM

Tuesday May 7, 2019 | 10:45 AM - 11:30 AM

Sponsor Name: Impartner

Speaker: Russell Griffin, Senior Director, Channels, ShipStation

ShipStation, a Stamps.com company, leads the e-commerce world with software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers. When they started a channel, Shipstation’s Channel Director and 3rd time Impartner customer Russell Griffin knew one thing for sure – a contemporary Partner Relationship Management (PRM) solution was critical to ensure the program could scale rapidly. In this session, you’ll learn from Griffin how a modern PRM:

  • Creates a worldclass partner experience that draws the very best partners from the beginning
  • Automates the operational basics of recruiting and onboarding, reducing administrative costs and ensuring channel managers can focus on more strategic initiatives with partners
  • Why companies that provide a better customer experience outpace their competitors who don’t – from the very first day they start their partner program